Privacy Policy

This Privacy Policy explains how Vitalissea Aesthetics & Wellness LLC (“Vitalissea,” “we,” “us”) collects, uses and shares information when you visit vitalissea.online (the “Site”), contact us, request an appointment or subscribe to our communications. Protected health information you provide during treatment at our med spas is governed separately by our Notice of Privacy Practices, available at every location.

Information we collect

Information you provide

Contact details — name, email address, phone number.
Appointment requests — treatment of interest, preferred location, date and time, and any notes you choose to share.
Inquiries and applications — messages sent through our contact form and information submitted with a job application.
Newsletter sign-ups — your email address and subscription preferences.

Please do not submit detailed medical information through the Site. Your provider will collect your health history securely at your consultation.

Information collected automatically

When you use the Site we may collect device and usage information such as IP address, browser type, pages viewed and referring URLs, using server logs and similar technologies. We use a session cookie to keep forms secure.

How we use information

To respond to your inquiries and schedule or confirm appointments.
To manage memberships, payments and guest care.
To send newsletters and offers you have opted in to receive — you can unsubscribe at any time.
To evaluate job applications.
To operate, secure and improve the Site, and to comply with legal obligations.

How we share information

We do not sell your personal information. We share it only with:

The Vitalissea location you choose, so it can serve you.
Service providers who help us operate our business (for example, hosting, scheduling, email and payment processing), under contracts that limit their use of your information.
Authorities, when required by law or to protect the rights, safety and property of our guests, team or others.
A successor entity in connection with a merger, acquisition or sale of assets.

Text messages

If you provide your mobile number, we may send appointment-related texts. Message and data rates may apply. Reply STOP to opt out at any time. Consent to marketing texts is never a condition of purchase.

Your choices and rights

Depending on where you live — including California, Virginia, Connecticut and other states with consumer privacy laws — you may have the right to access, correct, delete or obtain a copy of your personal information, and to opt out of targeted advertising. To make a request, email [email protected] or call (888) 914-2675. We will verify your request and respond within the time required by law, and we will not discriminate against you for exercising your rights.

Data retention and security

We keep personal information only as long as needed for the purposes described above or as required by law. We use administrative, technical and physical safeguards designed to protect it, though no method of transmission over the internet is completely secure.

Children

The Site is not directed to children under 16, and we do not knowingly collect their personal information. Treatments are available to adults 18 and over.

Changes to this policy

We may update this policy from time to time. The “last updated” date above shows when it was last revised.

Contact us

Vitalissea Aesthetics & Wellness LLC
2850 Ocean Park Blvd, Suite 300
Santa Monica, CA 90405
[email protected] · (888) 914-2675